All cancellations must be received at least 12 hours before your training session in order to avoid being charged for your session. Clients who do not cancel with 12 hours notice will be charged for the cancelled session and will be invoiced accordingly..

I Jo Stewart understand that emergencies happen. I provide every client with one free short-notice cancellation per 3 months. You will not be charged for your first cancellation with less than 12 hours notice. Subsequent short-notice cancellations will be charged for the session. The free short-notice cancellation only applies if Jo Stewart is notified prior to the session start time. No shows are not eligible for the free cancellation. Please do not expect exceptions to this rule. I am a fitness professional and this is my business. Being loyal and considerate to you is my business also.

If you need to cancel a session, please call me on 021 949 844. Please do not email or facebook as this is not an acceptable form of cancellation.

Please Note*** All payments for appointment must be cash at the time of sessions or personally/electronically placed into bank account and transaction record emailed to me PRIOR to, or on the day of the appointment. Please do not allow days for payment to be chased up on.